How long will my order take to arrive?
Some of our clothing is made to order and can take between 10-14 days to make and ship.
My baby has chunky legs and I'm worried that the leggings will be too tight?
No problem ! We have designed our leggings to fit all shapes and sizes of children , they are made from the highest quality stretch jersey and we are confident that they will fit your child, but if they don't you can return them to us providing they are unwashed and unworn.
I have a older child that would love your leggings , can you make them in a bigger size?
Unfortunately we only make clothes in ages 0-4. We hope to extend our sizing soon and in the mean time we do have a matching parents range.
How will my order be shipped?
All orders are sent Royal Mail First class and orders over £50 are sent signed for.
Where are your clothes made ?
All of our Leggings ,sweaters, Bedding , cushions , Hat & Bibs are all made in England. Some pieces are made by us in our Essex Studio and some are made by our small British factory.
Our T-shirts . hooded tops and Muslins are printed by hand in our Essex studio and made overseas, along with our Footwear and Teethers.
Every piece is hand wrapped , quality checked and posted from our Essex studio.
What is your returns policy?
You have 14 days from the item arriving to change your mind and send it back to us for a refund ( minus postage )
We strictly only accept back items which have not been worn or washed. If an item is returned to us and shows signs of this then it will be returned back to you.
In the rare instance that an item might reach you and you find a fault with it, please contact us immediately via email : Natalie@fredandnoah.com
I placed an order over two weeks ago and it hasn't arrived yet?
If this is the case please message us your order number and we will look into it as a matter of urgency.
If an item has been sent and it hasn't arrived, The Royal Mail suggest that a period of time must pass until the item is 'lost' if after this time the item still has not been delivered, a replacement will be made and sent. In no circumstances will refunds be given for undelivered items. Proof of postage is always obtained at the time of posting.
I own a shop and would love to stock your clothing, Do you offer wholesale?
We do offer wholesale for specifically selected shops. Please email us a link to your website to firstname.lastname@example.org
I'm a blogger and would like to feature your clothing on my blog, can you send us some free samples?
We love to collaborate with Bloggers , please email us at : Natalie@fredandnoah.com
I love your fabric, can I buy some from you for a project?
No sorry we make and sell children's wear only.
Who are Fred & Noah?
Freddie is 4 and Noah is 8, and we do this all for them.